The Vice & Velvet Loyalty Program allows customers to earn points on their purchases through the online store. The points can be redeemed for credit vouchers which can be used for future orders or given as gifts.
100 – 199 points = 5% credit
200 - 299 points = 10% credit
300+ points = 15% credit
For example: If you have accumulated 200 points, you will receive a $20 credit voucher and if you have accumulated 300 points, you will receive a $45 credit voucher. * Within a 6 month period.
By joining the Vice & Velvet Loyalty Program, you agree to the following terms and conditions.
- A loyalty account will be created using your email address. To earn and accumulate points on your order, the billing email address in the order must match the one used to register your account.
- By joining the Loyalty Program, you will also be subscribed to the Mailing List to keep you in the loop about special Loyalty Program offers. Unsubscribing from the Mailing List will also remove you from the program.
- Points are awarded for online store orders based on the final sale value excluding shipping cost. Full AU$1 spent = 1 point.
- If you earn the required amount of points at the end of a 6 month period (1 January to 30 June or 1 July to 31 December), you will qualify for a credit voucher and your points balance will return to zero upon redemption. If you do not, your remaining points will roll over to the next 6 month period.
- During the order checkout process, ensure that you have selected “Yes, I have joined the Loyalty Program” so that we can add the points from your order to your loyalty account. We will not be responsible for any unclaimed points if you have not completed this step.
- You will receive an email with your points balance after each order. Please allow up to 5 business days for this email to be generated.
- If eligible, your credit voucher will be emailed to you and is valid for 3 months from the date of issue. The voucher can be used in the online store as you would a standard coupon code and will deduct the stated amount from your order total. There is no minimum spending limit for Loyalty Program credit vouchers.
- Your points will expire if you do not place any orders from the online store using your registered email account for 1 year.